ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization.
The Marketing & Communications Officer has primary responsibility for ChicagoCAC’s marketing, communications, graphic design and media relations. In this work, s/he conceives of, writes, designs, edits and presents materials representing ChicagoCAC’s mission, programs, fundraising initiatives and community resources to a variety of internal and external audiences through a broad range of media. S/he is responsible for developing and implementing ChicagoCAC’s day-to-day and overall marketing and awareness strategies, ensuring that branding and messaging are implemented consistently throughout all of the organization’s communications.
Develop, manage and implement an annual strategic communications plan across ChicagoCAC’s website, printed materials, email marketing, social media channels, videos, fundraising appeals, event promotion, advocacy alerts and special marketing campaigns.
Build awareness and ensure stability of ChicagoCAC’s brand in all communications through daily implementation of branding/messaging guidelines.
Analyze, evaluate and report marketing performance for all media and campaigns.
Compile stories, create content and disseminate regular social media content, monthly e-newsletter and e-blasts.
Support ChicagoCAC’s fundraising events and activities by creating and implementing all marketing, communications and media efforts for fundraising, awareness-building and donor cultivation events.
Assist with fundraising and government relations activities, such as annual appeals, advocacy alerts and special events. Activities can include designing, writing and/or editing print and electronic materials.
Coordinate ChicagoCAC’s response to media inquiries on an as-needed basis; provide/facilitate media training for staff and volunteer spokespeople as needed.
Write and pitch stories to local and regional media highlighting specific activities of ChicagoCAC, our partners, board members and volunteers.
Work with staff, board members, committees and other volunteers on internal and external communications, marketing and events.
Assist in designing and producing internal materials, as needed.
Serve as a liaison to ChicagoCAC’s Associates Board, helping guide strategic direction and execution of activities by the Board.
Attend all major fundraising events. Attend other events, as needed.
Perform other duties as assigned.
The Marketing & Communications Officer has a medium range of discretion and independent decision-making.
The Marketing & Communications Officer is an important member of the External Affairs team and works closely with the Chief External Affairs Officer and other team members. S/he also works closely with the Executive Director, other executive and program staff, and external stakeholders and volunteers involved in outreach to ChicagoCAC’s many communities.
The position requires a minimum of a Bachelor’s degree and 3-5 years of demonstrated experience in communications, marketing, media relations, development, advancement and/or external affairs. Non-profit experience preferred. Must have exceptional written and verbal communication skills, graphic design skills and an ability to work well with others. Should be comfortable functioning independently and as a member of a team. Must meet deadlines reliably and enjoy working on multiple projects simultaneously in a fast-paced, deadline-driven environment. Proficiency in MS Office is required. Experience in Adobe Creative Suite, Constant Contact, Raiser’s Edge and WordPress is preferred.
About Chicago Children's Advocacy Center
Chicago Children’s Advocacy Center and our partners are the front-line responders in Chicago to reports of child sexual abuse. We also respond to reports of child physical abuse, witness to violence, and other serious maltreatment. Since opening our doors in 2001, we have served more than 34,000 children.
ChicagoCAC is the city’s only not-for-profit organization that coordinates the efforts of child protection staff, law enforcement professionals, family advocates, medical experts and mental health clinicians under one roof. Our staff:
facilitates our partners’ collaborative response;
arranges families’ visits to the center, including provision of support services such as
transportation and child life;
conducts forensic interviews;
provides family advocacy and crisis intervention services;
provides mental health therapy
All of our services are aimed at reducing trauma so that children and families may begin the healing process. ChicagoCAC’s services are free of charge to every client.
Uniting public, private and community p...artners to ensure the safety, health and well-being of abused children.
Our shared vision:
To eliminate the suffering of abused children in Chicago.
Our core values:
Freedom from abuse and exploitation is a basic human right.
The center is a safe place for everyone who enters its doors.
The collaborative process is the best approach to prevent and respond to child abuse.
Our children and families deserve to receive the highest standard of care available.
Best-practice interventions can restore lives.
Our approach is based on a nationwide model of child advocacy centers, and we are accredited by the National Children’s Alliance. ChicagoCAC believes that a multi-disciplinary approach is the most effective way to protect children and prevent abuse.
ChicagoCAC was founded by former Chicago Mayor Richard M. Daley in 1998. The city, county and state provided seed money and additional resources to build our center, which opened in 2001.