Regional Data Governance and Decision Management Operational Risk and Control Manager
September 29, 2018
Primary Location: Singapore,Singapore,Singapore
Education: Bachelor's Degree
Job Function: Compliance and Control
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 10 % of the Time
Job ID: 18057078
This role is part of the Regional Consumer Data Governance team which rolls up under the Regional Consumer Business Operational Risk and Control (CBORC) organization and reports to the Regional Data Governance CBORC Head. The Regional Data Governance & Decision Management Operational Risk & Control Officer will assume risk and control coverage across 17 markets for Data Governance and Decision Management as part of the Regional Data Governance team, partnering closely with the Regional Decision Management, Regional & Global functions (including Compliance, Legal, Operational Risk Management, Operations & Technology, etc) as well as Country Consumer Business Operational Risk and Control (CBORC) teams to support the implementation of robust control directives and processes. A critical function of the role is to provide control advisory and support to the Regional Data Governance and Decision Management function as part of the Regional Data Governance organization in mitigating the high business and franchise risk that is inherent to a business undergoing transformation (i.e., new product development, new process development and network optimization) in a regulatory environment that is constantly changing. The incumbent will also provide subject matter expertise on risk and control, project manage regional control initiatives and engage in respective controls strategy, governance and framework. Key Responsibilities:
Support the Regional Data Governance and Decision Management function to execute a robust control and governance framework for Asia and EMEA markets. Enhance the focus on controls and governance related to Decision Management & Data Governance functions to ensure that controls are keeping in pace with the evolving business landscape.
Coordinate with Regional/Country technology and product teams to ensure the successful implementation of new regulatory/Citi policy requirements relating to Decision Management & Data Governance function.
Work with Regional and Global counterparts to provide oversight and support in developing effective Key Risk Indicators (KRIs) and monitoring parameters to cover end to end product.
Drive critical enhancements to the Manager's Control Assessment (MCA) program through alignment with evolving risks as well as changing business needs and policies, and ensuring the mapping of the Regulatory Control Matrix to the MCA is comprehensive.
Help drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.
Provide advisory and support to the Decision Management & Data Governance function on Internal Audit reviews and regulatory exams.
Refine and augment the Regional Consumer Control Procedure Manual (RCCPM) to align with business strategy and cater for changes arising from evolving issues, trends and emerging risks.
Lead or support as appropriate the root cause analysis of material risk events and control breaks, work with country/regional functions and businesses to establish effective feedback loop to augment control management and share lessons learned with the country and region teams.
Participate actively in Global initiatives and work groups representing Asia/EMEA GCB.
Participate actively and/or lead Regional initiatives and work groups representing Asia/EMEA Controls function.
The ideal candidate will meet the following requirements:
Minimum 10+ years of experience with strong strategic, analytical and product management (Cards, Loans and Mortgage) skills
Good working knowledge of Decision Management deliverables - Campaigns, MIS, models etc
Good understanding of over retail and cards business
Strong Stakeholder Management Skills (e.g. written and verbal communication, influencing skills & negotiation)
Strong interpersonal skills, situational awareness and emotional intelligence
Ability to work independently, interface and execute with a sense of urgently and to deliver on tasks effectively and efficiently
Internal Number: 4609281
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