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HSBC Insurance provides a comprehensive range of life products and services to suit the every possible need of our personal, commercial, corporate, institutional and private banking customers. As a leader in new life insurance business and Hong Kong's largest administrator of retirement schemes, the business serves this diverse client portfolio from its management offices in Hong Kong and through a wide network of banking, consumer finance and insurance subsidiaries throughout the Asia-Pacific region.
We are currently seeking a high caliber professional to join our team as Product Governance Manager .
Product Governance aims to drive governance processes and product risk control in a forward looking manner to ensure sustainability of our In Force Product Portfolio
One of the key responsibilities for this role is to manage and hold the secretary role for the Hong Kong Insurance Product Committee, which is the key committee in managing the development of new insurance products, and the management of existing insurance products within Hong Kong and Macau
Any new product or changes to existing products must undergo a robust due diligence and approval process that addresses the key risks that may arise throughout the entire product life-cycle
This role must ensure that all the missions that needs to be fulfilled by the Product Committee are performed diligently and efficiently in accordance with the Terms of Reference. This involves working closely with Project Managers and Product Heads on respective business growth initiatives in relation to product to ensure that it adheres to Insurance Functional Instruction Manual and product approval process
Act as the Management Information Small to Medium Enterprise for the Product Governance team to drive the development and delivery of granular Management Information and automation roadmap for the key metrics related to In Force Product Management in order to facilitate appropriate business management review
Conduct regular business review and analysis on our product portfolio in order to ensure sustainability of our in force portfolio
Manage portfolio incidents and support the delivery of any remediation plan and build controls, as necessary, to avoid recurrence
Manage the closure of assigned audit management actions, internal control testing and reporting in order to manage the associated risks to our in force book
Support the delivery of various reports or updates to various business committees, including Insurance Hong Kong Executive Committee, Wealth Management Oversight Committee and Group Insurance
Support the delivery of various Product Governance related projects as assigned by the Team Head
Work closely with all key stakeholders from Group and Local Office to maintain the highest standard of governance process to improve efficiency and proactively challenge status quo to meet evolving business needs
Manage and report on the budget for the Product department
Minimum of a bachelor's degree in actuarial science, statistics, mathematics, business or related field
Solid years of experience in financial services with Life Insurance Product experience, for example Universal Life, ILAS, Par, Protection, in retailing to different segment of customers via multiple distribution channels
Proven analytical, planning and project management experience within Insurance Business
Experience with In Force Product Management and familiarity with associated MI
Proven experience of managing support to diversified team with multiple objectives
Strong leadership skills coupled with a high and demanding benchmark
Highly effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
High levels of energy and enthusiasm, with the ability to influence, engage and lead in a positive and inspiring manner
Ability to think strategically in line with HSBC Group's vision
Ability to build long-term relationships and manage all levels of stakeholders
Ability to navigate complexities. Knowledge of HSBC Group desired
Excellent written and verbal skills in English. Chinese would be an advantage.
Proficiency in working with Excel and PowerPoint
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
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